Contact us today
Get in touch with Action Housing and Support today to find out more information or talk to one of our specialists.
Call us or send an email
WE'LL BE IN TOUCH SOON
If you’d like to know more about our services or have a question to ask, please give us a call, email us or come and visit.
To make an enquiry or referral please send us a message. If you are homeless or asking about our housing, please state which area you are in.
Please note that this form is not monitored during evenings and weekends. Your enquiry will be responded to on the next working day.
Making a complaint
If you would like to make a formal complaint, you can complete this form or write directly to us at
Action Housing & Support Ltd
6 Genesis Business Park
Sheffield Road
Rotherham
S60 1DX
All complaints will be dealt with under Action’s complaints procedure. We aim to acknowledge your complaint within 5 working days and respond to it fully within 10 working days from receipt of complaint.
Download Complaint PDF
Download Action’s Complaints Self-Assessment
Download Action’s Complaint Performance and Service Improvement Report for 23-24
Housing Ombudsman Service
The Housing Ombudsman Service provides information about how to make a formal complaint to your landlord, and may be able to provide you with further assistance.
Website: www.housing-ombudsman.org.uk
Phone: 0300 111 3000
Email: info@housing-ombudsman.org.uk
Write: Housing Ombudsman Service, PO Box 152, Liverpool L33 7WQ