What we do at Action
Action’s ethos is to work holistically with each individual customer. We consider their strengths and aspirations, involve them in decisions and ensure that they lead in the development of their support plans. We always aim to work in partnership with other agencies, seeking to minimise the disruption and intrusiveness of repeated interventions and information gathering, whilst ensuring customer safety. Designed to recognise the emotional journeys and enormous achievements that customers make in overcoming significant disadvantage, our motto is ‘Enabling our customers to achieve extraordinary things’.