Safeguarding our tenants
Action always puts people before places so as well as finding opportunities to increase health and wellbeing, we ensure that our staff are skilled in identifying instances of abuse and neglect. We hold Safeguarding as critical to all of the work that we deliver and recognise our role in protecting vulnerable adults and children, working closely with Local Authorities and Safeguarding Boards to implement their procedures.
All staff are trained
All staff receive training on induction, with regular refresher training in line with local Safeguarding Board best practice. Our policies are reviewed regularly in consultation with Safeguarding professionals ensuring we continue to meet the requirements of our Local Authority partners.
Staff are actively involved in local Multi-Agency Public Protection Arrangements (MAPPA) and Multi-Agency Risk Assessment Conference (MARAC) meetings as and when required. They are trained to complete the Domestic Abuse, Stalking and Honour based violence (DASH) checklist. Where appropriate, they will also make referrals to, and liaise with, local Multi-Agency Safeguarding Hubs (MASH).
People are our priority
Your safety comes first
Keeping people safe and well is the top priority for Action and staff are trained so that they are acutely alert to any potential issues and understand how these should be reported. Service Managers ensure that all concerns are followed up and that a satisfactory response is received from the relevant statutory agency. Where necessary, we escalate safeguarding concerns to commissioners or senior officers if we consider that the response to concerns is insufficient.
Download our policies
Action provides all customers with clear, easy to understand information on Safeguarding, protection from abuse and sources of help available. Should you require any further information please contact us, or alternatively contact your local safeguarding board.